Hono Koa Resort Guide

BEFORE YOUR ARRIVAL CHECK IN We are thrilled to have you stay with us! Check in starts at 4pm local time. A valid I.D. and credit card are required to check in, so please have them ready. While we strive to accommodate every guest, early check in is subject to availability. Please call the front desk at 808.669.0979 for more information. LUGGAGE We understand that transportation times do not always coincide with check in and check out times. For your convenience, luggage storage is subject to availability at the front desk. Please ensure luggage is picked up before the front desk closes. For security reasons, do not leave luggage unattended in the resort. If you have any questions contact the front desk at 808.669.0979. For your convenience, luggage carts are available for guest use on the ground floor next to the elevator. Please return luggage carts to the ground floor when finished. ADDRESS 3801 Lower Honoapiilani Highway Lahaina Maui, HI 96761 PARKING Surface lot parking is available for your convenience at our resort. The front desk will provide guests with a parking pass with their check in materials. If you arrive at the resort before check in, please see the front desk for a parking pass. AFTER HOURS CHECK-IN INSTRUCTIONS • Pick up the courtesy phone located outside the front desk. This will automatically connect you to our sister resort, the Sands of Kahana. • An agent will check you in and give you a combination to the lockbox located next to the courtesy phone. • Inside the lockbox you will find an envelope with the same name as your reservation. • Inside the envelope you will find keys to your room and additional resort information. • Please stop by the front desk during business hours the following day to complete your check in. QUIET HOURS 10pm – 8am We strive to ensure that all guests have a stress free and relaxing vacation. During all other hours, please keep excessive noise to a minimum. LINENS & TOWELS To ensure a cozy vacation, enough linens and towels have been placed in your unit to last the length of your stay. Extra linens & towels can be found in the master bathroom closet. Items for the sofa sleeper can be found in the living room dresser. If you require more linens & towels, please visit or contact the front desk at 808.669.0979 or housekeeping at 808.665.3208. WI-FI Internet connection via Wi-Fi is available in your unit only. Please note there is no access to Wi-Fi in common areas such as the lobby or by the pool. For assistance with Wi-Fi connection call the front desk at 808.669.0979 during front desk business hours (8am – 5pm daily) or call our sister resort, the Sands of Kahana, at 808.669.0400 after business hours. SMOKE-FREE POLICY Hono Koa is a smoke-free resort. Smoking of tobacco, marijuana, and electronic vaping is prohibited in all guest rooms, lanais, and common areas. Evidence of smoking in the resort will result in a $750 cleaning charge. Guest smoking is allowed in the designated smoking area located in the parking lot for tobacco and e-cigarettes only. APPLIANCES For your enjoyment, each unit is equipped with a full kitchen including the following appliances: refrigerator, dishwasher, oven/stove, microwave, blender, toaster, and coffee maker. To make your stay even easier, your unit comes with the following: washer & dryer, telephone, television with cable, and alarm clock. A DVD player is available upon request. DURING YOUR STAY WI-FI Name: hkroomnumber Password: hkrvcroomnumber