Hono Koa Resort Guide

TELEVISION Relax and unwind while watching some TV in your suite. You can control the TV and cable box using the remote provided by Spectrum. For further assistance with your TV, please call the front desk at 808.669.0979 during business hours and the Sands of Kahana at 808.669.0400 after business hours. To turn on/off your TV and Cable box: • TV: Press TV button, then POWER button • Cable: Press CBL button, then POWER button HOUSEKEEPING Our top priority is to serve your needs and create a memorable experience during your stay. To provide you with a peaceful and undisturbed environment, housekeeping services will clean your room upon check out. If you require cleaning services during your stay, please reach out to our Housekeeping department at 808.665.3208 for availability and costs. LAUNDRY A washer and dryer plus a starter pack of laundry detergent is located in your unit for your convenience. UNIT CLEANLINESS Our beautiful island is home to a wide range of creatures that contribute to our ecosystem. Occasionally, that leads to some unwanted pests in our resort. Please take the following precautions to mitigate the occurrences of these pests in your unit. • Empty all trash during your stay and upon check out. There is a dumpster located in the parking lot. • Clean all kitchen surfaces after preparing food and eating, tightly seal leftover food, and store all food in containers in the refrigerator or freezer. • In the event you noticed unwanted pests in your unit, please contact the front desk at 808.669.0979. CHECK OUT Mahalo for staying at our resort! We hope to see you again. Check out is at 11am. Please bring your room keys to the front desk when you’re ready to check out. If you are planning to check out outside of front desk business hours, please use the courtesy phone outside of the front desk to check out. GUEST FEEDBACK Your feedback is important to us. Please let us know if there’s anything during your stay that we can do to make your vacation even better. Please contact the front desk at 808.669.0979 with any feedback. After your stay, you will receive a post departure survey in your email and we would like for you to share your most memorable experience during your stay with us. DURING YOUR STAY